This Subscriber Service Agreement (“Agreement”) is entered into between you (“Subscriber”) and The Mindshare Method and its operator(s) (“TMM,” “we,” or “our”). By subscribing to our services, you acknowledge and agree to the terms outlined below.

Your contact lists, including clients, prospects, and database information, remain your sole property and confidential business assets. The Mindshare Method and its operators will not sell, disclose, share, contact, or market to your contact list for any purpose unrelated to the services provided under this Agreement. We will not independently solicit your real estate clients or use your database for our own marketing purposes. Your relationships remain yours.

Services are provided on a month-to-month basis unless otherwise agreed to in writing. Either party may cancel this Agreement with thirty (30) days written notice. Cancellation becomes effective at the conclusion of the 30-day notice period, and Subscriber remains responsible for any fees incurred during that time.

All services provided by The Mindshare Method are digital in nature and begin preparation and workflow setup promptly upon subscription. Except as provided below, all payments are non-refundable, including partial months or unused service allocations.

If, upon reviewing this Agreement, you determine that you do not wish to proceed, you must refrain from submitting your onboarding form and instead provide prompt written notification of your intent to cancel. Provided such written notice is received prior to service initiation, any payment made will be refunded in full and your subscription will be canceled immediately.

Once service work has begun — including onboarding setup, content drafting, campaign preparation, or platform access configuration — refunds are not available.

Postcard printing and mailing services are fulfilled through third-party vendors not owned or controlled by The Mindshare Method. Once a print order is submitted, we cannot control production timelines, mailing schedule delays, print quality, or postal delivery outcomes. Subscriber acknowledges that any delays or quality issues after order submission are outside of TMM’s direct control.

For subscribers of postcard services, including The Mindshare Mailbox or The Mindshare Suite, one hundred (100) postcards are included per campaign unless otherwise stated. Subscriber authorizes automatic billing of the credit card on file for any quantity exceeding 100 at the current rate of $1.05 per additional card. These charges will be processed in connection with the applicable campaign month.

In addition, one (1) postcard will be mailed to the Subscriber at no additional charge for proof and record purposes. This copy is complimentary and does not count toward the included 100-piece quantity or any overage calculations.

Subscriber acknowledges that all campaigns must include required brokerage identification and legally compliant advertising disclosures as required by applicable real estate regulations. Email campaigns must include a functioning unsubscribe option in compliance with applicable email marketing laws. Subscriber remains responsible for ensuring their licensing and brokerage information is accurate.

Subscriber agrees it is their responsibility to notify The Mindshare Method of any changes to name, brokerage affiliation, contact details, or other display information. Updates must be submitted using the designated contact information update form provided by TMM.

Subscribers to The Mindshare Inbox or Suite services are responsible for submitting listings, buyer needs, events, announcements, and other custom content via the designated monthly submission form by the published deadline. Failure to submit required information by the deadline may result in the absence of custom content for that campaign segment.

Email campaigns are delivered via Mailchimp. Subscriber must maintain an active Mailchimp account with a valid payment method on file. The Mindshare Method does not have access to or control over Subscriber billing within Mailchimp. Subscriber must grant and maintain Manager Access permissions to TMM for the duration of the subscription.

If Mailchimp billing lapses or Manager Access is revoked or interrupted, TMM will make reasonable efforts to notify Subscriber. However, if access is not restored in a timely manner, delivery of that month’s campaign is not guaranteed, and any payment already processed for that service period will not be refunded.

By checking the acceptance box and submitting your onboarding form, you acknowledge that you have read, understood, and agree to be legally bound by the terms of this Subscriber Service Agreement. Your electronic acknowledgment and signature constitute your agreement to these terms and carry the same force and effect as a handwritten signature.