Member FAQ
The billing date repeats based on the date you subscribed.
It's paying for onboarding (if applicable) and the upcoming month's content since the content is designed over a period of time and then sent out.Â
Example: You subscribe (or upgrade) to your service on December 18th. You will be onboarded for the next upcoming content schedule. Mindshare Inbox and/or Mindshare Suite would then bill next on January 18th. Mindshare Mailer would bill next on February 18th.Â
Because content is designed over a period of time, a 30 day cancellation notice in writing is required.Â
Postcards are scheduled with the printer & distributor the second Wednesday of the applicable month.Â
Submitting a separate form for each custom block is preferred.
However, if you have two different listings you want to include, you can submit them on one form, just specify the MLS# associated with the full property address for each and make sure your uploaded file images are named accordingly so they do not get switched.
If you are submitting a listing and a buyer need, two separate forms are needed.Â
> Listing Submission Form
If one of your custom blocks is meant to include a special announcement, offer or event, a separate submission is required using the Special Announcement Form.
You can upload a CSV file for our team to add to your existing (e)mailing list by using the Contact Update Form. Be sure to indicate that you are "adding to existing list" by checking the appropriate box.Â
You can also add individual contacts to your email list by logging into your Mailchimp account > click Audience > click green button that says "Add Contacts" > select drop down "Add a Single Contact". Be sure to check the box that says the person gave you permission to email them. The only required info for your subscription service is First Name and Email Address.
If you still have questions, feel free to email them to us!